Latest Episodes
0
Episode 9 - Virtual Instructor-Led Training
In this episode we explore the assertion, “The best way to start developing your Customer Education program is to leverage Virtual Instructor-Led training.” Why...
0
Episode 8 - Skills for Customer Education Leaders
What are the key customer education leadership skills you need? Join Adam and Dave as they dive into three great skillsets, each one of...
Episode 8 – Skills for Customer Education Leaders
0
Episode 7 - Skilljar Connect Recap - Content Effectiveness
Skilljar Connect 2018 In this episode of CELab, Adam shares his experiences from Skilljar Connect, hosted in Seattle on November 14 and 15, 2018. ...
0
Episode 6 - Connecting and Visualizing Customer Education
It’s increasingly clear that a big part of a Customer Education leader’s role also includes “Digital Transformation” or Automation. In other words looking at...
0
Episode 5 - CEdMA Fall 2018 Conference Recap
In this episode, Adam recaps the highlights from CEdMA’s Fall 2018 Conference. If you’re unfamiliar with CEdMA, or the Customer Education Management Association, it...