In this episode, Adam covers fundamental instructional theories that Customer Education professionals use, starting with the Kirpatrick Model, named for Dr. Donald Kirpatrick (1924 – 2014), used to evaluate the outcomes and effectiveness of training.
In this episode we kick off a new series that focuses on “The State of Customer Education” in 2020. We take a deep dive...
In this podcast episode, host Dave Derington speaks with John Leh, CEO/Lead Analyst at learning tech research/consulting firm, Talented Learning. Talented Learning provides independent...
What does it take to start over as a Customer Education leader? Not necessarily for those in their first role in Customer Education like...