Episode 68 - Hardware and Software for Customer Education

October 31, 2021 • 01:00:41
Episode 68 - Hardware and Software for Customer Education
CELab: The Customer Education Lab
Episode 68 - Hardware and Software for Customer Education

Oct 31 2021 | 01:00:41

/

Show Notes

Photo by Matt Botsford on Unsplash

One of the most common questions that those new to the field of Customer Education ask about when beginning to develop a program is, “What kind of equipment and/or software do I need?” What’s a good microphone? What do I use to edit and record audio? Should I buy a high-end video camera?

In this episode we have a candid discussion on what kinds of products we have used in various environments, chat about pros and cons, and give you a place to start in confidence. Remember – in Customer Education, getting started is the most important thing! Listen in as we rap about the products that make a difference and get you started off on the right foot!

Other Episodes

Episode 0

September 05, 2022 • 00:46:16
Episode Cover

Episode 82 - Phil Byrne - Breaking into Customer Education

In this episode, we speak with Phil Byrne, Manager of Product Education at Intercom. Through the lens of choosing the right metrics, Phil takes...

Listen

Episode 0

April 16, 2021 • 00:53:00
Episode Cover

Episode 59 - Steve Cornwell Discusses the Evolution of Customer Education and Learning Ops

Photo by Eugene Zhyvchik on Unsplash Steve Cornwell is CEO and Founder of Northpass, the LMS that powers learning experiences for some of the...

Listen

Episode 0

March 18, 2020 • 00:35:26
Episode Cover

Episode 34 - Wendy Hamilton Explains How Video is the Key to Customer Education

In this episode, we talk with Wendy Hamilton of TechSmith.  TechSmith creates products that you probably already know and love, because their easy-to-use tools...

Listen