Photo by Matt Botsford on Unsplash
One of the most common questions that those new to the field of Customer Education ask about when beginning to develop a program is, “What kind of equipment and/or software do I need?” What’s a good microphone? What do I use to edit and record audio? Should I buy a high-end video camera?
In this episode we have a candid discussion on what kinds of products we have used in various environments, chat about pros and cons, and give you a place to start in confidence. Remember – in Customer Education, getting started is the most important thing! Listen in as we rap about the products that make a difference and get you started off on the right foot!
Machine Learning and AI are really impacting our world, but how can Customer Education teams take advantage of this trend? Enter Videate! If I...
In this episode, Adam reviews Dr. Richard E. Mayer’s 12 Principles for Multimedia Learning in our Instructional Design 101 series. Dr. Mayer's research focus...
The clock is winding back, once again! On a previous episode, we covered Claudia Gaillard Meer’s book on Customer Education from 1984. And now,...