One of the most common questions that those new to the field of Customer Education ask about when beginning to develop a program is, “What kind of equipment and/or software do I need?” What’s a good microphone? What do I use to edit and record audio? Should I buy a high-end video camera?
In this episode we have a candid discussion on what kinds of products we have used in various environments, chat about pros and cons, and give you a place to start in confidence. Remember – in Customer Education, getting started is the most important thing! Listen in as we rap about the products that make a difference and get you started off on the right foot!
In this episode we talk about how you, as a Customer Education professional, can and should collaborate with others. It could be your L&D...
How does podcasting help Customer Education? In this episode we welcome Craig Hewitt, the founder of Castos, a podcast hosting and production platform. We...
In this episode we had the pleasure of speaking with Neel Balar, the co-founder of Clueso. Clueso is a platform that aims to revolutionize...