In this episode we talk about how you, as a Customer Education professional, can and should collaborate with others. It could be your L&D team, Sales or Customer Success Enablement, or even training professionals like you at other companies!
It’s the end of 2022 and we’re recapping the year with reflections on what we, and our peers in the Customer Education world, have...
In our last episode, we talked about Certifications can become a huge pillar of your Customer Education program, so they can be daunting to...
In this episode, Adam reviews Dr. Richard E. Mayer’s 12 Principles for Multimedia Learning in our Instructional Design 101 series. Dr. Mayer's research focus...