In this episode we talk about how you, as a Customer Education professional, can and should collaborate with others. It could be your L&D team, Sales or Customer Success Enablement, or even training professionals like you at other companies!
How do we think about leadership in Customer Education? In previous episodes of the CELab Podcast, we have talked about next generation of leaders...
When companies start their first customer academies and education programs, they’re often filled with boring and irrelevant material that doesn’t resonate with customers, and...
In this episode we return to the subject of Certification, this time focusing on how to adapt development of programs to meet the breakneck...