In this episode we take a question from the Customer Education Slack Channel. What is the best way to deliver different modules and content for a program? Do you focus on video lectures with “talking heads”? Do we use slides, screencasts, or something else entirely? Join us as we share some experiences
Certifications can become a huge pillar of your Customer Education program, so they can be daunting to think about. How do you think about...
With this episode, we’re joined by Tiffany Taylor to talk about the overlap between Customer Success and Customer Education. Tiffany leads both the Customer...
Photo by Matt Botsford on Unsplash One of the most common questions that those new to the field of Customer Education ask about when...