In this episode we take a question from the Customer Education Slack Channel. What is the best way to deliver different modules and content for a program? Do you focus on video lectures with “talking heads”? Do we use slides, screencasts, or something else entirely? Join us as we share some experiences
Photo by Adrian Curiel on Unsplash In this episode, we return to our Instructional Design 101 series, where we informally cover key concepts from...
With this episode, we again take a break from our normal format to bring you the second of a two-part presentation that was given...
Photo by Matt Botsford on Unsplash One of the most common questions that those new to the field of Customer Education ask about when...