In this episode we take a question from the Customer Education Slack Channel. What is the best way to deliver different modules and content for a program? Do you focus on video lectures with “talking heads”? Do we use slides, screencasts, or something else entirely? Join us as we share some experiences
Gamification and Gamified Learning are resurfacing as big trends in helping grow engagement in SaaS platforms. In this episode, we are going to talk...
In this episode we kick off a new series that focuses on “The State of Customer Education” in 2020. We take a deep dive...
In this conversation, Adam Avramescu and Elli Neald discuss the evolution of customer education and support through the implementation of AI chatbots. They explore...