Episode 17 - Starting Over

June 20, 2019 00:44:24
Episode 17 - Starting Over
CELab: The Customer Education Lab
Episode 17 - Starting Over

Jun 20 2019 | 00:44:24

/

Show Notes

What does it take to start over as a Customer Education leader? Not necessarily for those in their first role in Customer Education like we often focus on in this podcast, but what should you be thinking about if you leave your successful Customer Education team to start or lead another? It takes a balance of leaning on your previous accomplishments and expertise with listening to your business and innovating.

“Getting Over It With Bennett Foddy”, the audio clip for which we mention, is an amazing game and you should play it! You can find out how through the author’s website.

Getting Over It with Bennett Foddy (SteamApp StorePlay Store)

We recorded this episode after both Dave and Adam moved into new roles as Customer Education leaders. Between the previous episodes and this one, both co-hosts began building and leading new Customer Education teams.

We’ve started new stages of our journeys, which makes this a good time to reflect and to think about something that most Customer Education leaders will have to think about in their lives: starting over.

(more…)

Other Episodes

Episode

July 11, 2024 01:02:48
Episode Cover

Ep 135 - Lila Meyer - From Vanity Metrics to ROI: How Gainsight is Connecting Education to Business Impact

Customer Education is evolving rapidly. We've come a long way from the days of "smile sheets" and attendance metrics being our guide to success....

Listen

Episode 0

January 11, 2023 00:42:55
Episode Cover

Episode 94 - Customer Education 1984 - Part 2

This episode is a continuation of our discussion of Claudia Gaillard Meer’s 1984 work on Customer Education. Customer Education has been around for at...

Listen

Episode 0

October 31, 2024 01:08:17
Episode Cover

CELab Ep 143 - Neel Balar - Clueso - Revolutionizing Customer Education with AI-Powered Video Creation

In this episode we had the pleasure of speaking with Neel Balar, the co-founder of Clueso. Clueso is a platform that aims to revolutionize...

Listen