What does it take to start over as a Customer Education leader? Not necessarily for those in their first role in Customer Education like we often focus on in this podcast, but what should you be thinking about if you leave your successful Customer Education team to start or lead another? It takes a balance of leaning on your previous accomplishments and expertise with listening to your business and innovating.
“Getting Over It With Bennett Foddy”, the audio clip for which we mention, is an amazing game and you should play it! You can find out how through the author’s website.
We recorded this episode after both Dave and Adam moved into new roles as Customer Education leaders. Between the previous episodes and this one, both co-hosts began building and leading new Customer Education teams.
We’ve started new stages of our journeys, which makes this a good time to reflect and to think about something that most Customer Education leaders will have to think about in their lives: starting over.
(more…)
Welcome back to Instructional Design 101, where we’ll ask whether Customer Educators need to care about Bloom’s Taxonomy. What’s that, you ask? Bloom’s Taxonomy,...
Photo by Hans-Peter Gauster on Unsplash One theme that’s on the minds of many Customer Education professionals is learning how to “bridge the divide”...
In this episode we look at Skilljar’s 2020 Customer Education Benchmarks and Trends report. This report is one of the most comprehensive to-date featuring...
Getting Over It with Bennett Foddy (