Episode 16 - Data Driven Decision Making for Customer Education

June 06, 2019 00:37:21
Episode 16 - Data Driven Decision Making for Customer Education
CELab: The Customer Education Lab
Episode 16 - Data Driven Decision Making for Customer Education

Jun 06 2019 | 00:37:21

/

Show Notes

With this episode, we again take a break from our normal format to bring you the second of a two-part presentation that was given at the Bay Area Customer Education Meetup on January 31st, 2019.  

Here, join Isabel Swartz as she talks about Data Driven Decision Making for Customer Education Leaders … like her!

Other Episodes

Episode

February 23, 2025 01:08:53
Episode Cover

CELab - Ep 151 - Elli Neeld - Building AI Chatbots for CX

In this conversation, Adam Avramescu and Elli Neald discuss the evolution of customer education and support through the implementation of AI chatbots. They explore...

Listen

Episode 0

January 15, 2020 00:51:37
Episode Cover

Episode 32 - Sandi Lin and the Rise of the Customer

In this episode we discuss the “Rise of the Customer” with Sandi Lin, CEO and Founder at Skilljar.  Educating your customers, while not a...

Listen

Episode 0

July 27, 2023 00:57:11
Episode Cover

Episode 110 - Navigating the Learning Management Systems Marketplace

In this podcast episode, host Dave Derington speaks with John Leh, CEO/Lead Analyst at learning tech research/consulting firm, Talented Learning. Talented Learning provides independent...

Listen