With this episode, we again take a break from our normal format to bring you the second of a two-part presentation that was given at the Bay Area Customer Education Meetup on January 31st, 2019.
Here, join Isabel Swartz as she talks about Data Driven Decision Making for Customer Education Leaders … like her!
We’re getting into the holiday season, which means it’s a chance for us to take some time with our families and reflect on the...
In our last episode, we talked about Certifications can become a huge pillar of your Customer Education program, so they can be daunting to...
Welcome back to Instructional Design 101, where we’ll ask whether Customer Educators need to care about Bloom’s Taxonomy. What’s that, you ask? Bloom’s Taxonomy,...