With this episode, we again take a break from our normal format to bring you the second of a two-part presentation that was given at the Bay Area Customer Education Meetup on January 31st, 2019.
Here, join Isabel Swartz as she talks about Data Driven Decision Making for Customer Education Leaders … like her!
Photo by Martin Adams on Unsplash We’ve covered Instructional Design 101 topics on CELab before, but what about more advanced techniques? Once you’ve covered...
Photo by the blowup on Unsplash Product-focused afterthought! – that’s what most Customer Success clients get wrong about Customer Education according Lincoln Murphy of...
In this kickoff to Season 8 of the CELab podcast, host Dave Derington sits down with Anya Eydman to explore a provocative idea: our...