With this episode, we again take a break from our normal format to bring you the second of a two-part presentation that was given at the Bay Area Customer Education Meetup on January 31st, 2019.
Here, join Isabel Swartz as she talks about Data Driven Decision Making for Customer Education Leaders … like her!
How do we think about leadership in Customer Education? In previous episodes of the CELab Podcast, we have talked about next generation of leaders...
Photo by Matt Botsford on Unsplash One of the most common questions that those new to the field of Customer Education ask about when...
In this episode we react as we discover that “only 14% of respondents believed that their customers were adequately trained.” Join us as we...