Today we step aside from our normal format to bring you the first of a two-part presentation that was given at the Bay Area Customer Education Meetup on January 31st, 2019.
A special thanks to Adam for organizing this event and to Christy Hollingshead of Heap for making this event possible.
If you’d like to see the visuals being talked about in this presentation, check them out on our CELab YouTube Channel here.
In this episode we take a question from the Customer Education Slack Channel. What is the best way to deliver different modules and content...
One of the most common questions we get asked from people who are starting Customer Education programs is, “Do I need a Learning Management...
The clock is winding back, once again! On a previous episode, we covered Claudia Gaillard Meer’s book on Customer Education from 1984. And now,...