Episode 128 - Emily Brogan - Customer First Thinking

March 21, 2024 00:49:04
Episode 128 - Emily Brogan - Customer First Thinking
CELab: The Customer Education Lab
Episode 128 - Emily Brogan - Customer First Thinking

Mar 21 2024 | 00:49:04

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Show Notes

In this conversation we are joined by Emily Brogan, the Customer Education Manager at Dovetail. Emily's experience (and ours!) expresses and dives into the importance of putting the customer first, and the role of Dovetail in providing customer insights. Emily shares her experience in building the Dovetail Academy and the challenges of scaling customer success and education - particularly focusing on collaboration and listening to customers as the company grows. The need for simplicity, customer-centricity, and continuous learning is key in this journey. Join us for another great conversation with these takeaways:

Takeaways

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