In this episode we’re joined by Barry Kelly where he takes us on a journey from Default to Dynamic Measurement. Barry is the CEO and Co-founder of Thought Industries, the world’s leading B2B customer training platform provider. He is an external training champion, marketer, and digital learning innovator. His career has focused on supporting businesses to deliver impactful training experiences that increase customer lifetime value.
While Customer Education has been around for many years, we at CELab attribute it’s re-emergence to the Customer Success movement. And with that, we...
In this episode, Adam and Dave recap their experiences with DevLearn 2019! For Customer Education Professionals, this is an interesting event to check out,...
Continuing our journey through the “State of Customer Education” reports that have come out in 2022, we explore TSIA’s report – The State of...