In this episode we’re joined by Barry Kelly where he takes us on a journey from Default to Dynamic Measurement. Barry is the CEO and Co-founder of Thought Industries, the world’s leading B2B customer training platform provider. He is an external training champion, marketer, and digital learning innovator. His career has focused on supporting businesses to deliver impactful training experiences that increase customer lifetime value.
We’re getting into the holiday season, which means it’s a chance for us to take some time with our families and reflect on the...
And finally … our “book club” discussion on Peter Honebein‘s book, “Strategies for Effective Customer Education“. If you haven’t listened to Part 1 and...
What does it take to start over as a Customer Education leader? Not necessarily for those in their first role in Customer Education like...