Episode 91 - Customer Education 1984 (Part 1)

December 24, 2022 00:48:06
Episode 91 - Customer Education 1984 (Part 1)
CELab: The Customer Education Lab
Episode 91 - Customer Education 1984 (Part 1)

Dec 24 2022 | 00:48:06

/

Show Notes

Customer Education is, as Dave Derington says, “Both new and not new”.  We review the book, “Customer Education” by Claudia Gaillard Meer and take time at the end of 2022 to reflect upon what has...

Other Episodes

Episode 0

January 17, 2019 00:45:32
Episode Cover

Episode 6 - Connecting and Visualizing Customer Education

It’s increasingly clear that a big part of a Customer Education leader’s role also includes “Digital Transformation” or Automation.  In other words looking at...

Listen

Episode 0

January 21, 2022 00:35:30
Episode Cover

Episode 73 - Monica Sindwani - Transitioning to Customer Education

Photo by Suzanne D. Williams on Unsplash Are you wondering how to move from K-12 to Customer Education? Or academia to corporate learning? In...

Listen

Episode 0

December 21, 2019 00:41:22
Episode Cover

Episode 30 - Is In-Product Education the New LMS?

In this episode we talk shop about In-Product Education. There are many tools out there on the market like AppCues, Pendo, WalkMe, and more....

Listen