Episode 91 - Customer Education 1984 (Part 1)

December 24, 2022 • 00:48:06
Episode 91 - Customer Education 1984 (Part 1)
CELab: The Customer Education Lab
Episode 91 - Customer Education 1984 (Part 1)

Dec 24 2022 | 00:48:06

/

Show Notes

Customer Education is, as Dave Derington says, “Both new and not new”.  We review the book, “Customer Education” by Claudia Gaillard Meer and take time at the end of 2022 to reflect upon what has...

Other Episodes

Episode

August 16, 2025 • 00:38:30
Episode Cover

CELab - Episode 163 - The Great Naming Debate

What do we call what we do? Is it Customer Education, Customer Enablement, Scaled CX, Digital CS, or something else entirely? This episode features...

Listen

Episode 0

September 23, 2022 • 00:28:49
Episode Cover

Episode 83 - State of Customer Education Industry 2022 - Part 1 - Skilljar

In the lead-up to Fall 2022 Conference Season, we will be releasing a three-part mini-series covering a number of reports. Here, we cover Skilljar’s...

Listen

Episode 0

January 16, 2024 • 00:34:14
Episode Cover

Episode 123 - CLOWN LAB

What can Clown Core teach us about Customer Education?  Every year, Adam and Dave take some time to clown around and have a little...

Listen