Episode 91 - Customer Education 1984 (Part 1)

December 24, 2022 00:48:06
Episode 91 - Customer Education 1984 (Part 1)
CELab: The Customer Education Lab
Episode 91 - Customer Education 1984 (Part 1)

Dec 24 2022 | 00:48:06

/

Show Notes

Customer Education is, as Dave Derington says, “Both new and not new”.  We review the book, “Customer Education” by Claudia Gaillard Meer and take time at the end of 2022 to reflect upon what has...

Other Episodes

Episode

May 17, 2023 00:55:25
Episode Cover

Episode 105 - Gamification and Gamified Learning with Intellum

Gamification and Gamified Learning are resurfacing as big trends in helping grow engagement in SaaS platforms.  In this episode, we are going to talk...

Listen

Episode

June 01, 2023 00:50:59
Episode Cover

Episode 106 - Aaron Morin @ Thinkific - Education from Hustle Culture to Customer Success

In Episode 102, we first spoke with the Thinkific Team about the Power of Education as a Growth Tool for business. Today we’re going...

Listen

Episode 0

March 28, 2019 00:31:11
Episode Cover

Episode 11 - Content Development Myths

In this episode, part 2 of our informal trilogy on Customer Education instructional design, we discuss a few failed hypotheses around content development. These...

Listen