Episode 90 - Customer Education and the Economic Slowdown

December 01, 2022 00:45:26
Episode 90 - Customer Education and the Economic Slowdown
CELab: The Customer Education Lab
Episode 90 - Customer Education and the Economic Slowdown

Dec 01 2022 | 00:45:26

/

Show Notes

In Late 2022, businesses in the Software-as-a-Service (SaaS) market have felt the impact of an economic slowdown. Many of us – both leadership and teams – feel that in different ways. For leaders … fewer...

Other Episodes

Episode 0

December 24, 2022 00:48:06
Episode Cover

Episode 91 - Customer Education 1984 (Part 1)

Customer Education is, as Dave Derington says, “Both new and not new”.  We review the book, “Customer Education” by Claudia Gaillard Meer and take...

Listen

Episode 0

June 30, 2020 00:59:43
Episode Cover

Episode 40 - Skilljar - 2020 Customer Education Benchmarks and Trends Report

In this episode we look at Skilljar’s 2020 Customer Education Benchmarks and Trends report. This report is one of the most comprehensive to-date featuring...

Listen

Episode 0

September 12, 2019 00:50:37
Episode Cover

Episode 23 - The Myths and Misconceptions of Certification – Part 2

In our last episode, we talked about Certifications can become a huge pillar of your Customer Education program, so they can be daunting to...

Listen