Episode 97 - Customer Education 1997 - Part 3

February 13, 2023 • 01:01:53
Episode 97 - Customer Education 1997 - Part 3
CELab: The Customer Education Lab
Episode 97 - Customer Education 1997 - Part 3

Feb 13 2023 | 01:01:53

/

Show Notes

And finally … our “book club” discussion on Peter Honebein‘s book, “Strategies for Effective Customer Education“. If you haven’t listened to Part 1 and Part 2, check those episodes out now. We finish up this series with...

Other Episodes

Episode

August 21, 2026 • 01:02:42
Episode Cover

CELab - Ep 186 - Build Once, Distribute Many: Stop Making Your Customers Come to You

Every Customer Education team eventually hits the same wall: you build something genuinely good, and it quietly dies behind a portal your customers never...

Listen

Episode

June 27, 2024 • 00:32:13
Episode Cover

Ep 134 - Geoffrey Moore - Crossing the Chasm with Customer Education

As technology evolves at lightning speed, how can we keep up with educating our customers? We pose this question to the legendary Geoffrey A....

Listen

Episode

September 12, 2025 • 01:17:48
Episode Cover

CELab - Ep 165 - Clea Mahoney - How to Launch a Customer Education LMS in 55 Days: Lessons from Rewst’s Rapid Rollout

Launching a customer education program is never easy—especially when you’re racing against the clock. In this episode, CELab’s Dave Derington sits down with Clea...

Listen