Episode 98 - Tiffany Taylor - The Overlap between Customer Success and Customer Education

February 21, 2023 00:50:50
Episode 98 - Tiffany Taylor - The Overlap between Customer Success and Customer Education
CELab: The Customer Education Lab
Episode 98 - Tiffany Taylor - The Overlap between Customer Success and Customer Education

Feb 21 2023 | 00:50:50

/

Show Notes

With this episode, we’re joined by Tiffany Taylor to talk about the overlap between Customer Success and Customer Education. Tiffany leads both the Customer Success and Customer Education practices at Handshake, and what better way...

Other Episodes

Episode 0

July 09, 2019 00:31:35
Episode Cover

Episode 18 - What Format Should I Use for My Content?

In this episode we take a question from the Customer Education Slack Channel. What is the best way to deliver different modules and content...

Listen

Episode 0

January 25, 2024 00:47:39
Episode Cover

Episode 124 - Sharon Castillo - Why Good Accessibility is Good Customer Education

Have you ever considered how an overlooked design choice could shut out a swath of eager learners? Imagine excluding twenty-five percent of adults from...

Listen

Episode 0

January 04, 2019 00:40:26
Episode Cover

Episode 5 - CEdMA Fall 2018 Conference Recap

In this episode, Adam recaps the highlights from CEdMA’s Fall 2018 Conference. If you’re unfamiliar with CEdMA, or the Customer Education Management Association, it...

Listen