Episode 98 - Tiffany Taylor - The Overlap between Customer Success and Customer Education

February 21, 2023 00:50:50
Episode 98 - Tiffany Taylor - The Overlap between Customer Success and Customer Education
CELab: The Customer Education Lab
Episode 98 - Tiffany Taylor - The Overlap between Customer Success and Customer Education

Feb 21 2023 | 00:50:50

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Show Notes

With this episode, we’re joined by Tiffany Taylor to talk about the overlap between Customer Success and Customer Education. Tiffany leads both the Customer Success and Customer Education practices at Handshake, and what better way...

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