How do we price our Customer Education programs? It's a hugely challenging task, even for the experienced - and one that CELab listeners have asked for!
We welcome Mindy Barenblat to the show - an Austin-based an education & enablement strategist and consultant, formerly GM/VP of Education Service at Blackbaud and Eloqua. Tune as we discuss:
Customer Education is evolving rapidly. We've come a long way from the days of "smile sheets" and attendance metrics being our guide to success....
What happens when you stop thinking about “training” and start designing a revenue architecture? In this episode, we down with Sean Reay - a...
We’re getting into the holiday season, which means it’s a chance for us to take some time with our families and reflect on the...