How do we price our Customer Education programs? It's a hugely challenging task, even for the experienced - and one that CELab listeners have asked for!
We welcome Mindy Barenblat to the show - an Austin-based an education & enablement strategist and consultant, formerly GM/VP of Education Service at Blackbaud and Eloqua. Tune as we discuss:
Is Customer Education just Customer Training? Or is it something more? Whether you’re scoping out your program for the first time, or consolidating separate...
Welcome to Part I of a candid discussion between host Adam Avramescu, VP of Customer Education at Personio, and Stephanie Pellegrino, who leads Customer...
In our last episode, we talked about Certifications can become a huge pillar of your Customer Education program, so they can be daunting to...