How do we price our Customer Education programs? It's a hugely challenging task, even for the experienced - and one that CELab listeners have asked for!
We welcome Mindy Barenblat to the show - an Austin-based an education & enablement strategist and consultant, formerly GM/VP of Education Service at Blackbaud and Eloqua. Tune as we discuss:
With this episode, we again take a break from our normal format to bring you the second of a two-part presentation that was given...
Instructor-led training has always been a core part of the customer education program. With COVID hitting in 2020 there was a strong shift to...
In this episode of CELab, Dave Derington sits down with Tim Devine, who built Optro's (formerly AuditBoard) live training program from a solo effort...