Episode 40 - Skilljar - 2020 Customer Education Benchmarks and Trends Report

June 30, 2020 00:59:43
Episode 40 - Skilljar - 2020 Customer Education Benchmarks and Trends Report
CELab: The Customer Education Lab
Episode 40 - Skilljar - 2020 Customer Education Benchmarks and Trends Report

Jun 30 2020 | 00:59:43

/

Show Notes

In this episode we look at Skilljar’s 2020 Customer Education Benchmarks and Trends report. This report is one of the most comprehensive to-date featuring insights from over 250 customer and partner education teams.  Come listen to our response to this report’s insights related to COVID-19 impacts, budgets, target audiences, training formats and engagement, completion rates, monetization strategies, and more!

Other Episodes

Episode 0

August 01, 2019 00:55:10
Episode Cover

Episode 020 - Scalable Onboarding and Education Programs for Customer Success

We like to say that Customer Education is the Scale Engine of Customer Success, but the reality is that many CS teams put little...

Listen

Episode 0

September 07, 2023 01:13:32
Episode Cover

Ep 114 - Alessandra Marinetti - Change Management and its Role in Customer Education

In this episode, Adam Avramescu takes a deep dive into Change Management with Alessandra Marinetti - Global Head of Education and Enablement at Asana. ...

Listen

Episode 0

July 27, 2023 00:57:11
Episode Cover

Episode 110 - Navigating the Learning Management Systems Marketplace

In this podcast episode, host Dave Derington speaks with John Leh, CEO/Lead Analyst at learning tech research/consulting firm, Talented Learning. Talented Learning provides independent...

Listen