In this episode we react as we discover that “only 14% of respondents believed that their customers were adequately trained.” Join us as we break down a report from Thought Industries and Claire Schooley (formerly of Forrester Research) that gives us an eye into what training professionals really think about the State of Customer Training in 2020.
This is an episode you won't want to miss - the future is now! Customer Education has a seat at the table and a...
In this episode we talk about how you, as a Customer Education professional, can and should collaborate with others. It could be your L&D...
For Leaders and Practitioners, there are few books out there on the market which appeal specifically to the Customer Education Market which is why...