Episode 38 - The State of Education Services 2020 - Part 1

June 16, 2020 00:38:56
Episode 38 - The State of Education Services 2020 - Part 1
CELab: The Customer Education Lab
Episode 38 - The State of Education Services 2020 - Part 1

Jun 16 2020 | 00:38:56

/

Show Notes

In this episode we kick off a new series that focuses on “The State of Customer Education” in 2020.  We take a deep dive into Maria Manning-Chapman’s report for the Technology Services Industry Association, or TSIA.

Other Episodes

Episode 0

April 27, 2020 00:51:48
Episode Cover

Episode 36 - Jonathan Anderson and the Power of UI in Product Adoption

In this episode of our CEO Series, Adam speaks with Jonathan Anderson, Co-Founder and CEO of Candu on the Power of the User Interface...

Listen

Episode 0

September 21, 2023 00:54:34
Episode Cover

Ep 115 - Shellie Grieve - Cohort Learning in Customer Education

In this episode, Dave Derington chats with Shellie Grieve, the Director of Collaborative Learning at ServiceNow. You’ll hear about the landscape of cohort learning...

Listen

Episode 0

September 26, 2019 00:39:47
Episode Cover

Episode 24 - Matt Mulholland - Why Most Customer Education is Boring

When companies start their first customer academies and education programs, they’re often filled with boring and irrelevant material that doesn’t resonate with customers, and...

Listen