In this episode we kick off a new series that focuses on “The State of Customer Education” in 2020. We take a deep dive into Maria Manning-Chapman’s report for the Technology Services Industry Association, or TSIA.
In this episode we talk about how you, as a Customer Education professional, can and should collaborate with others. It could be your L&D...
In this episode we react as we discover that “only 14% of respondents believed that their customers were adequately trained.” Join us as we...
This episode is a "feed drop" or crossover episode featuring Adam Avramescu and Dee Kapila's new show - CXetera! As our network grows, we...