Episode 99 - Lisa Rothrauff - Building Resilient Customer Education Teams in Times of Change

CELab: The Customer Education Lab

Mar 03 2023 | 01:02:26

00:00 / 01:02:26

Show Notes

Customer Education teams must remain adaptable in times of change. After all, we support ever-changing products for diverse audiences, and we drive ever-changing business strategies. In this episode, Lisa Rothrauff, Director of Customer Education at...

Other Episodes

Episode 0

April 25, 2019 • 00:36:15

Episode 13 – Becoming a Customer Education Instructional Designer

This episode is part three of our informal trilogy about instructional design in customer education. (See parts one and two.) What does it take...

Episode 0

March 05, 2021 • 00:52:23

Episode 56 - Michael Harnum from @ESGsuccess Tells Us Why Customer Education and Customer Success are Really the Same Business and Walks Us Through a Maturity Model for Both

Photo by Lance Grandahl – Two become one. (or one becomes two?) On this episode of CELab we continue both our CEO Series and...

Episode 0

May 23, 2019 • 00:35:45

Episode 15 - iPaaS for Education

Today we step aside from our normal format to bring you the first of a two-part presentation that was given at the Bay Area...