Episode 99 - Lisa Rothrauff - Building Resilient Customer Education Teams in Times of Change

March 03, 2023 01:02:26
Episode 99 - Lisa Rothrauff - Building Resilient Customer Education Teams in Times of Change
CELab: The Customer Education Lab
Episode 99 - Lisa Rothrauff - Building Resilient Customer Education Teams in Times of Change

Mar 03 2023 | 01:02:26

/

Show Notes

Customer Education teams must remain adaptable in times of change. After all, we support ever-changing products for diverse audiences, and we drive ever-changing business strategies. In this episode, Lisa Rothrauff, Director of Customer Education at...

Other Episodes

Episode

April 25, 2024 00:50:00
Episode Cover

Episode 130 - Katie Felton on Education Pricing and Packaging

In this episode we welcome Katie Felton - Director of Academies, Global Education Services at Anthology Inc. to continue our exploration into Pricing and...

Listen

Episode 0

September 26, 2019 00:39:47
Episode Cover

Episode 24 - Matt Mulholland - Why Most Customer Education is Boring

When companies start their first customer academies and education programs, they’re often filled with boring and irrelevant material that doesn’t resonate with customers, and...

Listen

Episode 0

February 21, 2023 00:50:50
Episode Cover

Episode 98 - Tiffany Taylor - The Overlap between Customer Success and Customer Education

With this episode, we’re joined by Tiffany Taylor to talk about the overlap between Customer Success and Customer Education. Tiffany leads both the Customer...

Listen