Episode 96 -Customer Education 1997 – Part 2

January 31, 2023 00:51:31
Episode 96 -Customer Education 1997 – Part 2
CELab: The Customer Education Lab
Episode 96 -Customer Education 1997 – Part 2

Jan 31 2023 | 00:51:31

/

Show Notes

We’re back for Part 2 (of 3!) of our discussion on Peter Honebein‘s book, “Strategies for Effective Customer Education“. If you haven’t listened to Part 1, check it out now. We pick up the thread...

Other Episodes

Episode 0

December 30, 2022 00:59:32
Episode Cover

Episode 92 - Customer Education 2022 Wrap-Up

It’s the end of 2022 and we’re recapping the year with reflections on what we, and our peers in the Customer Education world, have...

Listen

Episode

November 12, 2025 00:51:38
Episode Cover

CELab – Ep 169 – Customer Education and Education Services – The Future of Learning in B2B SaaS – Part 2

In the last episode of the CELab podcast, co-host Dave Derington explored the profound shifts redefining the learning landscape—from the legacy of transactional, revenue-generating...

Listen

Episode 0

March 18, 2020 00:35:26
Episode Cover

Episode 34 - Wendy Hamilton Explains How Video is the Key to Customer Education

In this episode, we talk with Wendy Hamilton of TechSmith.  TechSmith creates products that you probably already know and love, because their easy-to-use tools...

Listen