The clock is winding back, once again! On a previous episode, we covered Claudia Gaillard Meer’s book on Customer Education from 1984. And now,...
In this episode we talk about how you, as a Customer Education professional, can and should collaborate with others. It could be your L&D...
Instructor-led training has always been a core part of the customer education program. With COVID hitting in 2020 there was a strong shift to...