Episode 95 -Customer Education 1997 - Part 1

January 22, 2023 00:53:38
Episode 95 -Customer Education 1997 - Part 1
CELab: The Customer Education Lab
Episode 95 -Customer Education 1997 - Part 1

Jan 22 2023 | 00:53:38

/

Show Notes

The clock is winding back, once again! On a previous episode, we covered Claudia Gaillard Meer’s book on Customer Education from 1984. And now, we’re jumping forward in time 13 years to the year 1997....

Other Episodes

Episode 0

October 29, 2020 00:29:11
Episode Cover

Episode 48 - CELab Live Mailbag

In October we attended Skilljar Connect 2020 and hosted a Live Mailbag episode at the event!  Attendees submitted really amazing questions.  We couldn’t tackle...

Listen

Episode 0

August 22, 2024 00:49:14
Episode Cover

CELab - Ep 138 - Michele Wiedemer - The Learner-Centered Design Model - Part 2

In business, the need for engaging learning experiences is staggeringly important. Yet the “how” is elusive.  Conventional educational approaches don’t work well.  You can...

Listen

Episode 0

December 20, 2018 00:44:32
Episode Cover

Episode 4 - Hiring a Customer Education Leader

With the rise of Customer Education in SaaS companies, many Customer Success, Marketing, or Services leaders are in the position of needing to make...

Listen