Episode 95 -Customer Education 1997 - Part 1

January 22, 2023 • 00:53:38
Episode 95 -Customer Education 1997 - Part 1
CELab: The Customer Education Lab
Episode 95 -Customer Education 1997 - Part 1

Jan 22 2023 | 00:53:38

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Show Notes

The clock is winding back, once again! On a previous episode, we covered Claudia Gaillard Meer’s book on Customer Education from 1984. And now, we’re jumping forward in time 13 years to the year 1997....

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