Episode 95 -Customer Education 1997

CELab: The Customer Education Lab

Episode 95 -Customer Education 1997 - Part 1

Jan 22 2023 | 00:53:38

00:00 / 00:53:38

Show Notes

The clock is winding back, once again! On a previous episode, we covered Claudia Gaillard Meer’s book on Customer Education from 1984. And now, we’re jumping forward in time 13 years to the year 1997....

Other Episodes

Episode 0

March 07, 2024 • 00:50:30

Ep 127 - Brian Oblinger - Community and Customer Education are Better Together

Listen in as we explore the ever-evolving intersection of community management and customer education with Brian Oblinger. Brian is a seasoned veteran in community...

Episode 0

August 05, 2020 • 00:45:25

Episode 43 - Mailbag - Part 2 - Where Does Customer Education Belong?

Part 2 of our Customer Education Mailbag episode continues the conversation with our listeners. How do Content Developers become more self-sufficient with their LMS?...

Episode 0

April 25, 2019 • 00:36:15

Episode 13 – Becoming a Customer Education Instructional Designer

This episode is part three of our informal trilogy about instructional design in customer education. (See parts one and two.) What does it take...