Episode 94 - Customer Education 1984

CELab: The Customer Education Lab

Episode 94 - Customer Education 1984 - Part 2

Jan 11 2023 | 00:42:55

00:00 / 00:42:55

Show Notes

This episode is a continuation of our discussion of Claudia Gaillard Meer’s 1984 work on Customer Education. Customer Education has been around for at least 40 years by now, so we continue our conversation –...

Other Episodes

Episode 0

March 07, 2024 • 00:50:30

Ep 127 - Brian Oblinger - Community and Customer Education are Better Together

Listen in as we explore the ever-evolving intersection of community management and customer education with Brian Oblinger. Brian is a seasoned veteran in community...

Episode 0

November 06, 2022 • 01:00:50

Episode 87 - Niyati Shah - The Area Under the Curve

Many people ask exactly how Customer Education can drive Revenue, reduce Churn, decrease Support tickets, and much more. Is it magic? Is it secret...

Episode 0

August 05, 2020 • 00:45:25

Episode 43 - Mailbag - Part 2 - Where Does Customer Education Belong?

Part 2 of our Customer Education Mailbag episode continues the conversation with our listeners. How do Content Developers become more self-sufficient with their LMS?...