Episode 94 - Customer Education 1984 - Part 2

January 11, 2023 00:42:55
Episode 94 - Customer Education 1984 - Part 2
CELab: The Customer Education Lab
Episode 94 - Customer Education 1984 - Part 2

Jan 11 2023 | 00:42:55

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Show Notes

This episode is a continuation of our discussion of Claudia Gaillard Meer’s 1984 work on Customer Education. Customer Education has been around for at least 40 years by now, so we continue our conversation –...

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