Episode 94 - Customer Education 1984 - Part 2

January 11, 2023 00:42:55
Episode 94 - Customer Education 1984 - Part 2
CELab: The Customer Education Lab
Episode 94 - Customer Education 1984 - Part 2

Jan 11 2023 | 00:42:55

/

Show Notes

This episode is a continuation of our discussion of Claudia Gaillard Meer’s 1984 work on Customer Education. Customer Education has been around for at least 40 years by now, so we continue our conversation –...

Other Episodes

Episode 0

October 29, 2025 00:48:24
Episode Cover

CELab - Ep 168 - Customer Education and Education Services - The Future of Learning in B2B SaaS - Part 1

What does the future hold for Customer Education in the ever-evolving world of B2B SaaS? In this solo episode, CELab co-founder and host Dave...

Listen

Episode 0

September 09, 2020 01:04:46
Episode Cover

Episode 45 - Maria Manning-Chapman - Free and Fee - What Customer Education Professionals Need to Know about Education Services

In this episode of the CELab Podcast, we’re joined by Maria Manning-Chapman, the VP, Education Services Research at TSIA where we expand upon the...

Listen

Episode 0

March 14, 2019 00:36:32
Episode Cover

Episode 10 - Discovery and Knowledge Gathering

In this episode we explore how we, as Customer Educators tackle the source of the river of knowledge. How does one approach discovery and...

Listen