Episode 94 - Customer Education 1984

CELab: The Customer Education Lab

Episode 94 - Customer Education 1984 - Part 2

Jan 11 2023 | 00:42:55

00:00 / 00:42:55

Show Notes

This episode is a continuation of our discussion of Claudia Gaillard Meer’s 1984 work on Customer Education. Customer Education has been around for at least 40 years by now, so we continue our conversation –...

Other Episodes

Episode

April 25, 2024 • 00:50:00

Episode 130 - Katie Felton on Education Pricing and Packaging

In this episode we welcome Katie Felton - Director of Academies, Global Education Services at Anthology Inc. to continue our exploration into Pricing and...

Episode

August 16, 2025 • 00:38:30

CELab - Episode 163 - The Great Naming Debate

What do we call what we do? Is it Customer Education, Customer Enablement, Scaled CX, Digital CS, or something else entirely? This episode features...

Episode

January 06, 2026 • 01:00:56

CELab - Ep 173 - From Helldivers 2 to St. Vincent: Surprising Lessons for Customer Education Leaders

In this end-of-year special, Adam Avramescu and Dave Derington look back at 2025 through the lens of the things they love most outside of...