Episode 94 - Customer Education 1984 - Part 2

January 11, 2023 00:42:55
Episode 94 - Customer Education 1984 - Part 2
CELab: The Customer Education Lab
Episode 94 - Customer Education 1984 - Part 2

Jan 11 2023 | 00:42:55

/

Show Notes

This episode is a continuation of our discussion of Claudia Gaillard Meer’s 1984 work on Customer Education. Customer Education has been around for at least 40 years by now, so we continue our conversation –...

Other Episodes

Episode

November 30, 2024 00:57:57
Episode Cover

CELab Ep 145 - Craig Hewitt - The Future of Podcasting and Customer Growth

How does podcasting help Customer Education? In this episode we welcome Craig Hewitt, the founder of Castos, a podcast hosting and production platform. We...

Listen

Episode

April 03, 2026 00:52:44
Episode Cover

CELab - Ep 178 - From Order Taker to Trusted Consultant: How Action Mapping & Brainstorm Transformed Customer Education at Quickbase

In this episode, we are joined by Ashley DeKerlegand, Director of Customer Education and CX Enablement at Quickbase, to unpack how she transformed Quickbase...

Listen

Episode 0

December 15, 2021 01:00:32
Episode Cover

Episode 70 - Christy Hollingshead - Data Doesn't Lie

Photo by Stephen Phillips – Hostreviews.co.uk on Unsplash It’s one thing to say that you “Lead with Data” (emphasize air quotes).  It’s another thing...

Listen