Episode 94 - Customer Education 1984 - Part 2

January 11, 2023 00:42:55
Episode 94 - Customer Education 1984 - Part 2
CELab: The Customer Education Lab
Episode 94 - Customer Education 1984 - Part 2

Jan 11 2023 | 00:42:55

/

Show Notes

This episode is a continuation of our discussion of Claudia Gaillard Meer’s 1984 work on Customer Education. Customer Education has been around for at least 40 years by now, so we continue our conversation –...

Other Episodes

Episode

April 10, 2025 01:06:56
Episode Cover

Episode 154 - From CSM Overload to Scaled Digital Success: How Bionic Advertising Systems Built a Game-Changing Customer Academy in Months

In this episode of the CELab podcast, host Dave Derington sits down with Casey Izzo from Bionic Advertising Systems to unpack an extraordinary journey...

Listen

Episode 0

December 10, 2020 00:59:24
Episode Cover

Episode 51 - COGNITION 2020 - 6 Principles to Building a Customer Education Program

On October 6th, we presented – live – at Thought Industries’ COGNITION 2020. This was a great event with many leaders from our Customer...

Listen

Episode 0

November 24, 2022 01:09:09
Episode Cover

Episode 89 - Michele Wiedemer - Video Creation for Customer Education

Video. It is often the go-to for many of our customers, and for good reason. Some stats from TechSmith, “83% of people prefer watching...

Listen