Episode 123 - CLOWN LAB

January 16, 2024 00:34:14
Episode 123 - CLOWN LAB
CELab: The Customer Education Lab
Episode 123 - CLOWN LAB

Jan 16 2024 | 00:34:14

/

Show Notes

What can Clown Core teach us about Customer Education?  Every year, Adam and Dave take some time to clown around and have a little fun.

So have you ever stumbled into a musical rabbit hole so deep, it turned into a blueprint for revolutionizing customer education? That's exactly what we did in our latest auditory adventure, as we celebrate our annual fun episode by drawing parallels between the unorthodox methods of the enigmatic band, Clown Core, and the innovative strategies in customer training. The discussion pirouettes from the band's chaotic yet captivating performances to how digital education platforms keep audiences both educated and entertained. Prepare for an electrifying conversation that dances between genres and redefines engagement in learning.

While our business is serious, we take inspiration from many different fields - including music. The band "Clown Core" blends genres from jazz, funk, electro, r&b, soul, and pop - metal too.  What kinds of insights will come of this episode?  Listen in and make sure you listen to the end to hear a special music session from Alan Koda and Dave. Happy New Year to everyone in our audience!  We look forward to another amazing year.

About the Show

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

Listen in as we discuss:

Resources:

Clown Core

Northpass       

Videate           

Strigo

Dave Derington LinkedIn

Adam Avramescu LinkedIn

Other Episodes

Episode 0

December 01, 2022 00:45:26
Episode Cover

Episode 90 - Customer Education and the Economic Slowdown

In Late 2022, businesses in the Software-as-a-Service (SaaS) market have felt the impact of an economic slowdown. Many of us – both leadership and...

Listen

Episode 0

December 21, 2019 00:41:22
Episode Cover

Episode 30 - Is In-Product Education the New LMS?

In this episode we talk shop about In-Product Education. There are many tools out there on the market like AppCues, Pendo, WalkMe, and more....

Listen

Episode 0

April 07, 2023 01:04:35
Episode Cover

Episode 102 - Thinkific - The Power of Education as a Growth Tool for Business

Software as a Service (SaaS) businesses are often plagued by the same challenge: Churn! Thanks to the emergence of Customer Success, we’ve learned a...

Listen