What can Clown Core teach us about Customer Education? Every year, Adam and Dave take some time to clown around and have a little fun.
So have you ever stumbled into a musical rabbit hole so deep, it turned into a blueprint for revolutionizing customer education? That's exactly what we did in our latest auditory adventure, as we celebrate our annual fun episode by drawing parallels between the unorthodox methods of the enigmatic band, Clown Core, and the innovative strategies in customer training. The discussion pirouettes from the band's chaotic yet captivating performances to how digital education platforms keep audiences both educated and entertained. Prepare for an electrifying conversation that dances between genres and redefines engagement in learning.
While our business is serious, we take inspiration from many different fields - including music. The band "Clown Core" blends genres from jazz, funk, electro, r&b, soul, and pop - metal too. What kinds of insights will come of this episode? Listen in and make sure you listen to the end to hear a special music session from Alan Koda and Dave. Happy New Year to everyone in our audience! We look forward to another amazing year.
CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.
While Customer Education has been around for many years, we at CELab attribute it’s re-emergence to the Customer Success movement. And with that, we...
Customer Education teams must remain adaptable in times of change. After all, we support ever-changing products for diverse audiences, and we drive ever-changing business...
Two of the key activities in the life of a Customer Education professional are crucial skills to have: Collaboration with Product Teams and getting...
