In previous years, our year-end episode is where we like to kick back and have some fun! We’ve done episodes on what Radiohead and David Bowie can teach us about Customer Education.
But this year we thought we’d mix it up and do a crossover with another great podcast: He Said, Dee Said. Where the Dee in question is our friend Dee Kapila, who leads Customer Education at Miro! And the He in question, is her husband Ryan Roch who a Customer Success Executive at Cisco.
Join us for Part 1 where we share a Pop Culture topic – something we’ve enjoyed in the last year (or in the pandemic) and debate how it does/doesn’t apply to Customer Education!
We range wide over a ton of subjects and there are true gems! Make sure you catch He Said, Dee Said too. How are Roguelikes like Enterprise SaaS software? Well … you’ll just have to listen to find out!
We like to say that Customer Education is the Scale Engine of Customer Success, but the reality is that many CS teams put little...
In October we attended Skilljar Connect 2020 and hosted a Live Mailbag episode at the event! Attendees submitted really amazing questions. We couldn’t tackle...
In the lead-up to Fall 2022 Conference Season, we will be releasing a three-part mini-series covering a number of reports. Here, we cover Skilljar’s...