In previous years, our year-end episode is where we like to kick back and have some fun! We’ve done episodes on what Radiohead and David Bowie can teach us about Customer Education.
But this year we thought we’d mix it up and do a crossover with another great podcast: He Said, Dee Said. Where the Dee in question is our friend Dee Kapila, who leads Customer Education at Miro! And the He in question, is her husband Ryan Roch who a Customer Success Executive at Cisco.
Join us for Part 1 where we share a Pop Culture topic – something we’ve enjoyed in the last year (or in the pandemic) and debate how it does/doesn’t apply to Customer Education!
We range wide over a ton of subjects and there are true gems! Make sure you catch He Said, Dee Said too. How are Roguelikes like Enterprise SaaS software? Well … you’ll just have to listen to find out!
Customer Education teams must remain adaptable in times of change. After all, we support ever-changing products for diverse audiences, and we drive ever-changing business...
In this episode we take a question from the Customer Education Slack Channel. What is the best way to deliver different modules and content...
Welcome to Part II of an important discussion between host Adam Avramescu, VP of Customer Education at Personio, and Stephanie Pellegrino, who leads Customer...