Episode 104 - Customer Education and Advocacy with Docebo

CELab: The Customer Education Lab

Apr 26 2023 | 00:58:40

00:00 / 00:58:40

Show Notes

Like peanut butter and jelly, customer advocacy and education – together – synergize their powers. Join host Dave Derington as he speaks with Adam Ballhausen, Senior Director of Customer Education and Advocacy for Docebo (“Doh-CHAY-boh”)...

Other Episodes

Episode 0

August 25, 2020 • 00:50:33

Episode 44 - Chip Ramsey - Start with Science

In this episode we talk with Chip Ramsey – Founder and CEO of Intellum and one of the early pioneers in our field with...

Episode 0

March 28, 2019 • 00:31:11

Episode 11 - Content Development Myths

In this episode, part 2 of our informal trilogy on Customer Education instructional design, we discuss a few failed hypotheses around content development. These...

Episode

April 10, 2025 • 01:06:56

Episode 154 - From CSM Overload to Scaled Digital Success: How Bionic Advertising Systems Built a Game-Changing Customer Academy in Months

In this episode of the CELab podcast, host Dave Derington sits down with Casey Izzo from Bionic Advertising Systems to unpack an extraordinary journey...