Episode 105 - Gamification and Gamified Learning with Intellum

May 17, 2023 00:55:25
Episode 105 - Gamification and Gamified Learning with Intellum
CELab: The Customer Education Lab
Episode 105 - Gamification and Gamified Learning with Intellum

May 17 2023 | 00:55:25

/

Show Notes

Gamification and Gamified Learning are resurfacing as big trends in helping grow engagement in SaaS platforms.  In this episode, we are going to talk about Learning Science and dive deep into Gamification.  How do you get started?  What are the common mistakes?  Join us for a Disney-esque ride through #customereducation with Shannon Howard and Michelle Ellis from Intellum!

Intellum’s team of award-winning learning practitioners, consultants, content experts, engagement professionals, developers, and engineers help the largest and fastest-moving brands in the world successfully educate their customers, partners, and employees.

Docebo is one of the industry’s fastest-growing and most innovative learning technologies and employs over 700 global innovators who serve over 2800 customers around the world. Docebo is currently used by some of the best brands in the world, including L’Oreal, Zoom, Kiehl’s, ZipRecruiter, Samsung, and more. Docebo believes that learning is for everyone, and always put the customer first. In October of 2019, Docebo successfully launched their first IPO on the Toronto Stock Exchange (TSX: DCBO), followed by the launch of NASDAQ (NASDAQ: DCBO) in December of 2020.

About the Show

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

Listen in as we discuss:

 

Resources:

Shannon Howard LinkedIn

Michelle Ellis LinkedIn

Intellum

Docebo

Customer Education

Talented Learning

Dave Derington Twitter

Dave Derington LinkedIn

Other Episodes

Episode 0

March 17, 2023 00:52:30
Episode Cover

Episode 100 - Hard-Learned Lessons in Customer Education Leadership - Part 1

For CELab’s 100th episode, we’ve decided to celebrate by discussing the hardest-won lessons for Customer Education Leaders. Dave and Adam have both held several...

Listen

Episode 0

October 19, 2023 01:00:39
Episode Cover

Ep 117 - Strigo and the Next Generation of Virtual Instructor Led Training

Instructor-led training has always been a core part of the customer education program. With COVID hitting in 2020 there was a strong shift to...

Listen

Episode 0

February 19, 2021 01:01:46
Episode Cover

Episode 55 - Product-Focused Afterthought - Exploring Customer Education’s Role in Customer Success with Lincoln Murphy

Photo by the blowup on Unsplash Product-focused afterthought! – that’s what most Customer Success clients get wrong about Customer Education according Lincoln Murphy of...

Listen