Episode 89 - Michele Wiedemer - Video Creation for Customer Education

November 24, 2022 01:09:09
Episode 89 - Michele Wiedemer - Video Creation for Customer Education
CELab: The Customer Education Lab
Episode 89 - Michele Wiedemer - Video Creation for Customer Education

Nov 24 2022 | 01:09:09

/

Show Notes

Video. It is often the go-to for many of our customers, and for good reason. Some stats from TechSmith, “83% of people prefer watching videos to accessing instructional or informational content via text or audio”....

Other Episodes

Episode 0

July 18, 2022 00:58:52
Episode Cover

Episode 81 - Courtney Sembler and the Wild, Wild, World of Localization

Customer Education programs grow and mature alongside products and platforms as a software business grows. And, at some point, Localization becomes a hot topic....

Listen

Episode 0

December 10, 2020 00:59:24
Episode Cover

Episode 51 - COGNITION 2020 - 6 Principles to Building a Customer Education Program

On October 6th, we presented – live – at Thought Industries’ COGNITION 2020. This was a great event with many leaders from our Customer...

Listen

Episode

August 01, 2025 01:06:10
Episode Cover

CELab - Episode 162 - AI, Automation, and the Future of Customer Education: Breaking Down Silos with Eric Mistry

In this episode of CELab, Eric Mistry joins us for a deep conversation into the evolving landscape of customer education, exploring how AI and...

Listen