Episode 5 - CEdMA Fall 2018 Conference Recap

January 04, 2019 00:40:26
Episode 5 - CEdMA Fall 2018 Conference Recap
CELab: The Customer Education Lab
Episode 5 - CEdMA Fall 2018 Conference Recap

Jan 04 2019 | 00:40:26

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Show Notes

In this episode, Adam recaps the highlights from CEdMA’s Fall 2018 Conference.

Customer Education Management Association | LinkedInIf you’re unfamiliar with CEdMA, or the Customer Education Management Association, it is one of the primary organizations for Customer Education Leaders. Adam spoke at their fall conference in Boston and brought back some nuggets to discuss.

CEdMA, or the Customer Education Management Association, is one of the primary organizations for Customer Education Leaders.  Adam spoke at their fall conference in Boston and brought back some nuggets to discuss with Dave in Episode 005 of CELab.

At CEdMA, all the presentations are led by member organizations, so you’re not hearing from abstract “thought leaders” — you’re hearing from other Customer Education leaders. This also means that, rather than artificially imposing a theme, the themes that arise are more organic and based on the issues and trends that Customer Education leaders see on a day-to-day basis.

This year’s conference saw two key themes:

(more…)

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