Episode 132 - Intellum - Forrester Report - Driving Business Success Through Customer Education

June 01, 2024 01:14:55
Episode 132 - Intellum - Forrester Report - Driving Business Success Through Customer Education
CELab: The Customer Education Lab
Episode 132 - Intellum - Forrester Report - Driving Business Success Through Customer Education

Jun 01 2024 | 01:14:55

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Show Notes

In this episode we're joined by Special Guest - Shannon Howard - as we dive into the Intellum-sponsored study from Forrester:  “Driving Business Success Through Customer Education”.  This is a refresh of the 2019 report, which is crucial for those in our field to review and absorb. What's changed? Are there new trends?

Highlights? Here are just a few we cover:

Grab your copy of the report and a beverage and listen in to this deep-dive that you won't want to miss.

Missed the 2019 report? You can find it here, and our coverage in Episode 41!

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