Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education

June 14, 2024 01:01:18
Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education
CELab: The Customer Education Lab
Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education

Jun 14 2024 | 01:01:18

/

Show Notes

How do you get from 6th grade science to a role leading Customer Education at Notion? It's a great story that's behind the evolution of customer education at Notion, where our guest - Zoe Ludwig - focused on bridging the gap between product adoption and user success. From emphasizing the importance of understanding the audience's needs - to codifying knowledge to create a single source of truth for users check out this episode with so many topics including:

Here's a link to the Education Template mentioned in the episode!

Other Episodes

Episode 0

November 24, 2022 01:09:09
Episode Cover

Episode 89 - Michele Wiedemer - Video Creation for Customer Education

Video. It is often the go-to for many of our customers, and for good reason. Some stats from TechSmith, “83% of people prefer watching...

Listen

Episode 0

July 18, 2019 00:23:47
Episode Cover

Episode 19 - Sharing with Others

In this episode we talk about how you, as a Customer Education professional, can and should collaborate with others. It could be your L&D...

Listen

Episode 0

February 04, 2021 00:42:59
Episode Cover

Episode 54 - Eugene Lee Takes the Investor View on Customer Education

Photo by Markus Winkler on Unsplash What are venture capitalists thinking about the potential for Customer Education and Customer Success? As the industry becomes...

Listen