Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education

June 14, 2024 01:01:18
Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education
CELab: The Customer Education Lab
Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education

Jun 14 2024 | 01:01:18

/

Show Notes

How do you get from 6th grade science to a role leading Customer Education at Notion? It's a great story that's behind the evolution of customer education at Notion, where our guest - Zoe Ludwig - focused on bridging the gap between product adoption and user success. From emphasizing the importance of understanding the audience's needs - to codifying knowledge to create a single source of truth for users check out this episode with so many topics including:

Here's a link to the Education Template mentioned in the episode!

Other Episodes

Episode 0

January 11, 2023 00:42:55
Episode Cover

Episode 94 - Customer Education 1984 - Part 2

This episode is a continuation of our discussion of Claudia Gaillard Meer’s 1984 work on Customer Education. Customer Education has been around for at...

Listen

Episode 0

December 15, 2021 01:00:32
Episode Cover

Episode 70 - Christy Hollingshead - Data Doesn't Lie

Photo by Stephen Phillips – Hostreviews.co.uk on Unsplash It’s one thing to say that you “Lead with Data” (emphasize air quotes).  It’s another thing...

Listen

Episode

February 14, 2019 00:31:06
Episode Cover

Episode 8 – Skills for Customer Education Leaders

Listen