Episode 8 - Skills for Customer Education Leaders

February 14, 2019 00:31:06
Episode 8 - Skills for Customer Education Leaders
CELab: The Customer Education Lab
Episode 8 - Skills for Customer Education Leaders

Feb 14 2019 | 00:31:06

/

Show Notes

What are the key customer education leadership skills you need? Join Adam and Dave as they dive into three great skillsets, each one of which ties to a book. These are required reading material for new and aspiring Customer Education leaders.

Adam here. In case you missed it, I have a new book out, called “Customer Education: Why Smart Companies Profit By Making Customers Smarter.” Pick up a copy before they run out!

This post corresponds with Episode 8 of “CELab: The Customer Education Lab.” Subscribe and download our latest episode on our siteApple MusicGoogle PlayStitcherSpotify, or wherever quality podcasts are found.

Even though I recently published a book, that’s not what this post is about. Today I’d like to share three books that not only every Customer Education leader, but every leader, should read. Each one corresponds to a key mindset that enables us to create a sense of growth and experimentation on our team, and to maximize the potential of every single team member. After all, we succeed or fail together.

(more…)

Other Episodes

Episode 0

March 08, 2022 01:03:35
Episode Cover

Episode 75 - Melissa VanPelt - Customer Education, Advocacy, and Community

For this episode, we welcome Melissa VanPelt who leads Seismic’s Global Education and Advocacy program at Seismic. We’ve hoped to have Melissa on the...

Listen

Episode 0

July 16, 2021 01:04:38
Episode Cover

Episode 65 - Customer Education Hiring and Team Structure - Revisited!

Photo by Tim Mossholder on Unsplash Who should I hire for my customer education team? This isn’t a new question. In fact, we first...

Listen

Episode 0

October 05, 2023 00:59:50
Episode Cover

Ep 116 - Treion Muller - The Rise of the Mutant Learner

What is a Mutant Learner?  In this episode of the CELab podcast, we welcome #1 International Best Selling Author Treion Muller to the show...

Listen