Episode 8 – Skills for Customer Education Leaders

In this episode, Dave Derington chats with Shellie Grieve, the Director of Collaborative Learning at ServiceNow. You’ll hear about the landscape of cohort learning...

Over the years, many Customer Education practitioners have come to us at CELab asking, “How do I move up in my Customer Education career?”...

In March 2020, we are experiencing the world’s largest work from home “experiment”.  In dark days of a global pandemic, how can Customer Education...