Episode 87 - Niyati Shah - The Area Under the Curve

November 06, 2022 01:00:50
Episode 87 - Niyati Shah - The Area Under the Curve
CELab: The Customer Education Lab
Episode 87 - Niyati Shah - The Area Under the Curve

Nov 06 2022 | 01:00:50

/

Show Notes

Many people ask exactly how Customer Education can drive Revenue, reduce Churn, decrease Support tickets, and much more. Is it magic? Is it secret technology? Nope. It’s actually not. It’s Calculus. Seriously. In this episode...

Other Episodes

Episode 0

December 31, 2019 00:47:50
Episode Cover

Episode 31 - What Can Radiohead Teach Us About Customer Education?

We’re getting into the holiday season, which means it’s a chance for us to take some time with our families and reflect on the...

Listen

Episode 0

March 03, 2023 01:02:26
Episode Cover

Episode 99 - Lisa Rothrauff - Building Resilient Customer Education Teams in Times of Change

Customer Education teams must remain adaptable in times of change. After all, we support ever-changing products for diverse audiences, and we drive ever-changing business...

Listen

Episode 0

April 25, 2019 00:36:15
Episode Cover

Episode 13 – Becoming a Customer Education Instructional Designer

This episode is part three of our informal trilogy about instructional design in customer education. (See parts one and two.) What does it take...

Listen