Episode 87 - Niyati Shah - The Area Under the Curve

November 06, 2022 01:00:50
Episode 87 - Niyati Shah - The Area Under the Curve
CELab: The Customer Education Lab
Episode 87 - Niyati Shah - The Area Under the Curve

Nov 06 2022 | 01:00:50

/

Show Notes

Many people ask exactly how Customer Education can drive Revenue, reduce Churn, decrease Support tickets, and much more. Is it magic? Is it secret technology? Nope. It’s actually not. It’s Calculus. Seriously. In this episode...

Other Episodes

Episode 0

March 30, 2020 00:52:35
Episode Cover

Episode 35 - A Time to Shine - Customer Education Best Practices for Dark Days

In March 2020, we are experiencing the world’s largest work from home “experiment”.  In dark days of a global pandemic, how can Customer Education...

Listen

Episode

June 23, 2023 00:49:05
Episode Cover

Episode 107 - Landing a Job in Customer Education - Part 1 - with Stephanie Pellegrino

Welcome to Part I of a candid discussion between host Adam Avramescu, VP of Customer Education at Personio, and Stephanie Pellegrino, who leads Customer...

Listen

Episode

February 20, 2026 01:01:15
Episode Cover

CELab - Ep 176 - Uplimit - From Hype to Outcomes — AI Enablement That Actually Changes Behavior

Customer education has outgrown the LMS era. In this episode of CELab we down with Zayd Badwan, Chief Revenue & Customer Officer at Uplimit,...

Listen