Episode 34 - Wendy Hamilton Explains How Video is the Key to Customer Education

March 18, 2020 00:35:26
Episode 34 - Wendy Hamilton Explains How Video is the Key to Customer Education
CELab: The Customer Education Lab
Episode 34 - Wendy Hamilton Explains How Video is the Key to Customer Education

Mar 18 2020 | 00:35:26

/

Show Notes

In this episode, we talk with Wendy Hamilton of TechSmith.  TechSmith creates products that you probably already know and love, because their easy-to-use tools help anyone create great video without needing strong video production skills at first.  Listen in and hear how we as Customer Education Professionals can and should embrace video and build content that truly helps our customers – particularly in times where reaching out with On-Demand content is more important than ever!

Other Episodes

Episode

April 05, 2024 01:21:33
Episode Cover

Episode 129 - Mindy Barenblat - So Much Joy in Pricing

How do we price our Customer Education programs? It's a hugely challenging task, even for the experienced - and one that CELab listeners have...

Listen

Episode 0

May 09, 2019 00:44:51
Episode Cover

Episode 14 - Trends in Customer Education with Linda Schwaber-Cohen

What trends are we seeing in the field of Customer Education?  Join us as we chat with Linda Schwaber-Cohen from Skilljar. We talk starting...

Listen

Episode 0

January 31, 2019 00:42:14
Episode Cover

Episode 7 - Skilljar Connect Recap - Content Effectiveness

Skilljar Connect 2018 In this episode of CELab, Adam shares his experiences from Skilljar Connect, hosted in Seattle on November 14 and 15, 2018. ...

Listen