Episode 34 - Wendy Hamilton Explains How Video is the Key to Customer Education

March 18, 2020 00:35:26
Episode 34 - Wendy Hamilton Explains How Video is the Key to Customer Education
CELab: The Customer Education Lab
Episode 34 - Wendy Hamilton Explains How Video is the Key to Customer Education

Mar 18 2020 | 00:35:26

/

Show Notes

In this episode, we talk with Wendy Hamilton of TechSmith.  TechSmith creates products that you probably already know and love, because their easy-to-use tools help anyone create great video without needing strong video production skills at first.  Listen in and hear how we as Customer Education Professionals can and should embrace video and build content that truly helps our customers – particularly in times where reaching out with On-Demand content is more important than ever!

Other Episodes

Episode 0

July 27, 2023 00:57:11
Episode Cover

Episode 110 - Navigating the Learning Management Systems Marketplace

In this podcast episode, host Dave Derington speaks with John Leh, CEO/Lead Analyst at learning tech research/consulting firm, Talented Learning. Talented Learning provides independent...

Listen

Episode

June 01, 2023 00:50:59
Episode Cover

Episode 106 - Aaron Morin @ Thinkific - Education from Hustle Culture to Customer Success

In Episode 102, we first spoke with the Thinkific Team about the Power of Education as a Growth Tool for business. Today we’re going...

Listen

Episode 0

June 23, 2020 00:20:02
Episode Cover

Episode 39 - Thought Industries - 2020 State of Customer Training Report

In this episode we react as we discover that “only 14% of respondents believed that their customers were adequately trained.” Join us as we...

Listen