In this episode, we talk with Wendy Hamilton of TechSmith. TechSmith creates products that you probably already know and love, because their easy-to-use tools help anyone create great video without needing strong video production skills at first. Listen in and hear how we as Customer Education Professionals can and should embrace video and build content that truly helps our customers – particularly in times where reaching out with On-Demand content is more important than ever!
In this episode we look at Skilljar’s 2020 Customer Education Benchmarks and Trends report. This report is one of the most comprehensive to-date featuring...
Ever wonder how the minds behind world-class customer education programs construct the experiences that not only stick but also spur action? That's exactly what...
In this episode we talk about how you, as a Customer Education professional, can and should collaborate with others. It could be your L&D...