In this episode, we talk with Wendy Hamilton of TechSmith. TechSmith creates products that you probably already know and love, because their easy-to-use tools help anyone create great video without needing strong video production skills at first. Listen in and hear how we as Customer Education Professionals can and should embrace video and build content that truly helps our customers – particularly in times where reaching out with On-Demand content is more important than ever!
What's the "State of Customer Education"? Each year Adam and Dave take time to review reports focused on education in B2B SaaS and pull...
In this episode we react as we discover that “only 14% of respondents believed that their customers were adequately trained.” Join us as we...
In this episode we share our experiences with one of the first “true” Customer Education events in our industry – Skilljar Connect 2019. Tune...