Episode 110 - Navigating the Learning Management Systems Marketplace

In this podcast episode, host Dave Derington speaks with John Leh, CEO/Lead Analyst at learning tech research/consulting firm, Talented Learning. Talented Learning provides independent research and analysis on learning management systems (LMS), focusing on extended enterprise or learning systems as a business. John shares his experiences in the evolution and specialization of the learning systems marketplace.

The conversation explores the difference between customer education platforms and employee learning solutions, emphasizing the importance of aligning learning systems with the specific needs and objectives of the learners. John also touches on the necessity for rapid product changes, the role of metrics, reporting, and analytics, and the reasons behind switching LMS.

About the Show

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

Listen in as we discuss:

Intro and background - John Leh
Exploring the complexities of customer education platforms and learning management systems
The evolution of the learning systems marketplace
Understanding learners' needs before choosing a system
Independent verification of LMS
Differentiating between customer education platforms and other learning systems
Employee vs. customer education systems
The role of metrics, reporting, and analytics in customer education
Reasons for switching learning management systems
The need for rapid product changes in learning systems
Strategies for developing high-end content for superior learning experiences
Finding the right product-market fit
Multiple learning systems and transitioning between them
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