Latest Episodes
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Episode 39 - Thought Industries - 2020 State of Customer Training Report
In this episode we react as we discover that “only 14% of respondents believed that their customers were adequately trained.” Join us as we...
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Episode 38 - The State of Education Services 2020 - Part 1
In this episode we kick off a new series that focuses on “The State of Customer Education” in 2020. We take a deep dive...
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Episode 37 - Delightful Learning and Gamification with Daniel Quick
In this episode we feature a fireside chat with Daniel Quick, Head of Customer Education at Asana. How can you really leverage what we’ve...
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Episode 36 - Jonathan Anderson and the Power of UI in Product Adoption
In this episode of our CEO Series, Adam speaks with Jonathan Anderson, Co-Founder and CEO of Candu on the Power of the User Interface...
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Episode 35 - A Time to Shine - Customer Education Best Practices for Dark Days
In March 2020, we are experiencing the world’s largest work from home “experiment”. In dark days of a global pandemic, how can Customer Education...
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Episode 34 - Wendy Hamilton Explains How Video is the Key to Customer Education
In this episode, we talk with Wendy Hamilton of TechSmith. TechSmith creates products that you probably already know and love, because their easy-to-use tools...