Latest Episodes
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Episode 51 - COGNITION 2020 - 6 Principles to Building a Customer Education Program
On October 6th, we presented – live – at Thought Industries’ COGNITION 2020. This was a great event with many leaders from our Customer...
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Episode 50 - CELab Anniversary Special
Photo by Guillaume de Germain on Unsplash In this episode, we’re celebrating some milestones from CELab! First, we are celebrating two amazing years of...
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Episode 49 - Customer Education Conferences Recap 2020
Photo by Chris Montgomery on Unsplash This is the time of year where we see conferences like DevLearn (which we spoke at last year),...
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Episode 48 - CELab Live Mailbag
In October we attended Skilljar Connect 2020 and hosted a Live Mailbag episode at the event! Attendees submitted really amazing questions. We couldn’t tackle...
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Episode 47 - Carla Torgerson Explains Microlearning for Customer Education Professionals
Let’s put Microlearning in focus for Customer Education (Photo by Markus Spiske on Unsplash) In this “mini” episode, we focus on microlearning and share...
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Episode 46 - Instructional Design 101 - Bloom's Taxonomy
Welcome back to Instructional Design 101, where we’ll ask whether Customer Educators need to care about Bloom’s Taxonomy. What’s that, you ask? Bloom’s Taxonomy,...