Photo by Markus Winkler on Unsplash
What are venture capitalists thinking about the potential for Customer Education and Customer Success? As the industry becomes more profitable, we’ve seen more investment activity in the space. Eugene Lee from OMERS Ventures joins us to talk about his view on investing in this market, and what he wants to see from Customer Education and Customer Success companies as the market develops.
Eugene Lee, a Principal at OMERS Ventures, a venture capital fund with $1B under management and 50+ investments in B2B and B2C tech companies including Contentful, Crunchbase, Hootsuite, Klue, Rover, Shopify, Vidyard, and Wattpad.
Prior to joining OMERS Ventures, Eugene was a VP of Business Operations at Copper, Google’s #1 recommended CRM. Prior to that, he founded and led the business operations team at Pinterest. Before that Yahoo and Pixate.
In this episode, Adam recaps the highlights from CEdMA’s Fall 2018 Conference. If you’re unfamiliar with CEdMA, or the Customer Education Management Association, it...
In Episode 102, we first spoke with the Thinkific Team about the Power of Education as a Growth Tool for business. Today we’re going...
Photo by Clint Patterson on Unsplash We are back from Summer Break and are entering Season 3 of the CELab Podcast! In this episode....