Photo by Markus Winkler on Unsplash
What are venture capitalists thinking about the potential for Customer Education and Customer Success? As the industry becomes more profitable, we’ve seen more investment activity in the space. Eugene Lee from OMERS Ventures joins us to talk about his view on investing in this market, and what he wants to see from Customer Education and Customer Success companies as the market develops.
Eugene Lee, a Principal at OMERS Ventures, a venture capital fund with $1B under management and 50+ investments in B2B and B2C tech companies including Contentful, Crunchbase, Hootsuite, Klue, Rover, Shopify, Vidyard, and Wattpad.
Prior to joining OMERS Ventures, Eugene was a VP of Business Operations at Copper, Google’s #1 recommended CRM. Prior to that, he founded and led the business operations team at Pinterest. Before that Yahoo and Pixate.
This is an episode you won't want to miss - the future is now! Customer Education has a seat at the table and a...
In this special 150th episode, Adam Avramescu and Dave Derington reflect on their journeys in customer education and the evolving nature of the field....
Photo by Hans-Peter Gauster on Unsplash One theme that’s on the minds of many Customer Education professionals is learning how to “bridge the divide”...