Episode 54 - Eugene Lee Takes the Investor View on Customer Education

February 04, 2021 00:42:59
Episode 54 - Eugene Lee Takes the Investor View on Customer Education
CELab: The Customer Education Lab
Episode 54 - Eugene Lee Takes the Investor View on Customer Education

Feb 04 2021 | 00:42:59

/

Show Notes

Photo by Markus Winkler on Unsplash

What are venture capitalists thinking about the potential for Customer Education and Customer Success? As the industry becomes more profitable, we’ve seen more investment activity in the space. Eugene Lee from OMERS Ventures joins us to talk about his view on investing in this market, and what he wants to see from Customer Education and Customer Success companies as the market develops.

Eugene Lee, a Principal at OMERS Ventures, a venture capital fund with $1B under management and 50+ investments in B2B and B2C tech companies including Contentful, Crunchbase, Hootsuite, Klue, Rover, Shopify, Vidyard, and Wattpad.

Prior to joining OMERS Ventures, Eugene was a VP of Business Operations at Copper, Google’s #1 recommended CRM.  Prior to that, he founded and led the business operations team at Pinterest. Before that Yahoo and Pixate.

Other Episodes

Episode 0

January 17, 2019 00:45:32
Episode Cover

Episode 6 - Connecting and Visualizing Customer Education

It’s increasingly clear that a big part of a Customer Education leader’s role also includes “Digital Transformation” or Automation.  In other words looking at...

Listen

Episode 0

March 08, 2022 01:03:35
Episode Cover

Episode 75 - Melissa VanPelt - Customer Education, Advocacy, and Community

For this episode, we welcome Melissa VanPelt who leads Seismic’s Global Education and Advocacy program at Seismic. We’ve hoped to have Melissa on the...

Listen

Episode 0

October 05, 2023 00:59:50
Episode Cover

Ep 116 - Treion Muller - The Rise of the Mutant Learner

What is a Mutant Learner?  In this episode of the CELab podcast, we welcome #1 International Best Selling Author Treion Muller to the show...

Listen