Episode 52 - What Can David Bowie Teach Us About Customer Education

January 08, 2021 01:06:18
Episode 52 - What Can David Bowie Teach Us About Customer Education
CELab: The Customer Education Lab
Episode 52 - What Can David Bowie Teach Us About Customer Education

Jan 08 2021 | 01:06:18

/

Show Notes

Photo by Gabriel Bassino on Unsplash

In 2019 we did our first “pause and reflect” style episode over the holidays, which was one of our top five episodes of all time. With this episode we, once again, let loose and do a “fun” episode to close out the year and start off the new one. And after this year, we definitely need to let loose a bit!

To bridge the end of 2020 and the beginning of 2021, we’re going to continue our tradition of asking what music and art can teach us about Customer Education.  What can David Bowie teach us about Customer Education?  And to honor our subject just a bit more, we’ve waited just a bit to celebrate his birthday (January 8th, 1947)!

Listen in as we relate the journey of David Bowie as he practiced his art over a lifetime. We all can relate to the changes he went through, forging through different styles before developing something unique and characteristic. Then continuing to experiment and grow to meet the changing demands of the market. Enjoy!

NOTE: We discuss the legendary interview Bowie gave to Jeremy Paxman on BBC Newsnight about the future of technology, which you can see for yourself here.

Other Episodes

Episode 0

December 31, 2019 00:47:50
Episode Cover

Episode 31 - What Can Radiohead Teach Us About Customer Education?

We’re getting into the holiday season, which means it’s a chance for us to take some time with our families and reflect on the...

Listen

Episode 0

February 18, 2020 00:44:28
Episode Cover

Episode 33 - Barry Kelly Takes Us from Default to Dynamic Measurement

In this episode we’re joined by Barry Kelly where he takes us on a journey from Default to Dynamic Measurement. Barry is the CEO...

Listen

Episode 0

August 01, 2019 00:55:10
Episode Cover

Episode 020 - Scalable Onboarding and Education Programs for Customer Success

We like to say that Customer Education is the Scale Engine of Customer Success, but the reality is that many CS teams put little...

Listen