Latest Episodes
0
Episode 98 - Tiffany Taylor - The Overlap between Customer Success and Customer Education
With this episode, we’re joined by Tiffany Taylor to talk about the overlap between Customer Success and Customer Education. Tiffany leads both the Customer...
0
Episode 97 - Customer Education 1997 - Part 3
And finally … our “book club” discussion on Peter Honebein‘s book, “Strategies for Effective Customer Education“. If you haven’t listened to Part 1 and...
0
Episode 96 -Customer Education 1997 – Part 2
We’re back for Part 2 (of 3!) of our discussion on Peter Honebein‘s book, “Strategies for Effective Customer Education“. If you haven’t listened to...
0
Episode 95 -Customer Education 1997 - Part 1
The clock is winding back, once again! On a previous episode, we covered Claudia Gaillard Meer’s book on Customer Education from 1984. And now,...
0
Episode 94 - Customer Education 1984 - Part 2
This episode is a continuation of our discussion of Claudia Gaillard Meer’s 1984 work on Customer Education. Customer Education has been around for at...
0
Episode 93 - 2023 Customer Education Predictions
It’s 2023! Dave and Adam share predictions for the coming year – what are the big trends to watch, and what are the ones...