Latest Episodes
Episode 105 - Gamification and Gamified Learning with Intellum
Gamification and Gamified Learning are resurfacing as big trends in helping grow engagement in SaaS platforms. In this episode, we are going to talk...
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Episode 104 - Customer Education and Advocacy with Docebo
Like peanut butter and jelly, customer advocacy and education – together – synergize their powers. Join host Dave Derington as he speaks with Adam...
Episode 103 - Videate - Automated Video Production with AI
Machine Learning and AI are really impacting our world, but how can Customer Education teams take advantage of this trend? Enter Videate! If I...
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Episode 102 - Thinkific - The Power of Education as a Growth Tool for Business
Software as a Service (SaaS) businesses are often plagued by the same challenge: Churn! Thanks to the emergence of Customer Success, we’ve learned a...
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Episode 101 – Hard-Learned Lessons in Customer Education Leadership – Part 2
In CELab’s 100th episode, we’ve kicked off the celebration of 100 episodes by discussing the hardest-won lessons for Customer Education Leaders. Dave and Adam...
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Episode 100 - Hard-Learned Lessons in Customer Education Leadership - Part 1
For CELab’s 100th episode, we’ve decided to celebrate by discussing the hardest-won lessons for Customer Education Leaders. Dave and Adam have both held several...