Episode 102 - Thinkific - The Power of Education as a Growth Tool for Business

CELab: The Customer Education Lab

Apr 07 2023 | 01:04:35

00:00 / 01:04:35

Show Notes

Software as a Service (SaaS) businesses are often plagued by the same challenge: Churn! Thanks to the emergence of Customer Success, we’ve learned a lot about this word and what can be done to combat...

Other Episodes

Episode 0

July 16, 2021 • 01:04:38

Episode 65 - Customer Education Hiring and Team Structure - Revisited!

Photo by Tim Mossholder on Unsplash Who should I hire for my customer education team? This isn’t a new question. In fact, we first...

Episode 0

October 17, 2021 • 00:56:33

Episode 67 - Developing Content at Scale for Highly Configurable SaaS Products

Photo by Gabriel Crismariu on Unsplash In Episode 66 of the CELab Podcast we discussed Best Practices for keeping your Customer Education content up-to-date...

Episode

June 01, 2024 • 01:14:55

Episode 132 - Intellum - Forrester Report - Driving Business Success Through Customer Education

In this episode we're joined by Special Guest - Shannon Howard - as we dive into the Intellum-sponsored study from Forrester: “Driving Business Success...