Latest Episodes
Ep 135 - Lila Meyer - From Vanity Metrics to ROI: How Gainsight is Connecting Education to Business Impact
Customer Education is evolving rapidly. We've come a long way from the days of "smile sheets" and attendance metrics being our guide to success....
Ep 134 - Geoffrey Moore - Crossing the Chasm with Customer Education
As technology evolves at lightning speed, how can we keep up with educating our customers? We pose this question to the legendary Geoffrey A....
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Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education
How do you get from 6th grade science to a role leading Customer Education at Notion? It's a great story that's behind the evolution...
Episode 132 - Intellum - Forrester Report - Driving Business Success Through Customer Education
In this episode we're joined by Special Guest - Shannon Howard - as we dive into the Intellum-sponsored study from Forrester: “Driving Business Success...
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Episode 131 - Mark Kilens - Education is a Fundamental Pillar of your Go-to-Market
"If you just focus on educating your customers, you're missing a HUGE opportunity!" says Mark Kilens, Co-Founder of HubSpot Academy and Drift, and now...
Episode 130 - Katie Felton on Education Pricing and Packaging
In this episode we welcome Katie Felton - Director of Academies, Global Education Services at Anthology Inc. to continue our exploration into Pricing and...