Latest Episodes
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Ep 115 - Shellie Grieve - Cohort Learning in Customer Education
In this episode, Dave Derington chats with Shellie Grieve, the Director of Collaborative Learning at ServiceNow. You’ll hear about the landscape of cohort learning...
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Ep 114 - Alessandra Marinetti - Change Management and its Role in Customer Education
In this episode, Adam Avramescu takes a deep dive into Change Management with Alessandra Marinetti - Global Head of Education and Enablement at Asana. ...
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Ep 113 - Caitlin Wood - Scale Success and the Role of Education
In this episode, Caitlin Wood, Senior Director of Customer Success and Enablement at Ironclad, dives into the intricate world of customer education and success....
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Ep 112 - Nick Mehta and Steve Cornwell - Digital Customer Education
This is an episode you won't want to miss - the future is now! Customer Education has a seat at the table and a...
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Episode 111 - Instructional Design 101 - Mayer's 12 Principles
In this episode, Adam reviews Dr. Richard E. Mayer’s 12 Principles for Multimedia Learning in our Instructional Design 101 series. Dr. Mayer's research focus...
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Episode 110 - Navigating the Learning Management Systems Marketplace
In this podcast episode, host Dave Derington speaks with John Leh, CEO/Lead Analyst at learning tech research/consulting firm, Talented Learning. Talented Learning provides independent...