CELab - Ep 142 - Samantha Murray - Boomeranging Back into Customer Ed

October 17, 2024 • 01:02:44
CELab - Ep 142 - Samantha Murray - Boomeranging Back into Customer Ed
CELab: The Customer Education Lab
CELab - Ep 142 - Samantha Murray - Boomeranging Back into Customer Ed

Oct 17 2024 | 01:02:44

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Show Notes

In this episode, we invite Samantha Murray discuss her journey of boomeranging back to Customer Education where we explore the importance of consolidating customer education programs, the challenges in the industry, and the need for career inspiration.

Samantha shares her experiences in customer education at Shopify and Docebo, highlighting the value of cross-functional collaboration and the impact of customer education on the overall customer experience. What's the overlap between customer education and product marketing? There are so many similarities and synergies to explore, so don't miss this lively discussion!

Key Takeaways:

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