CELab - Ep 141 - Rethinking Customer Education Strategy: The Power of Active Listening

October 03, 2024 00:50:57
CELab - Ep 141 - Rethinking Customer Education Strategy: The Power of Active Listening
CELab: The Customer Education Lab
CELab - Ep 141 - Rethinking Customer Education Strategy: The Power of Active Listening

Oct 03 2024 | 00:50:57

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Show Notes

In this episode, Dave Derington and Adam Avramescu explore the role of strategy and active listening in the field of customer education. They challenge the notion that rigid frameworks and pre-defined strategies are the key to success, arguing that the ability to adapt and deeply listen to customers and stakeholders is often more important. 

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