Latest Episodes
Episode 106 - Aaron Morin @ Thinkific - Education from Hustle Culture to Customer Success
In Episode 102, we first spoke with the Thinkific Team about the Power of Education as a Growth Tool for business. Today we’re going...
Episode 105 - Gamification and Gamified Learning with Intellum
Gamification and Gamified Learning are resurfacing as big trends in helping grow engagement in SaaS platforms. In this episode, we are going to talk...
0
Episode 104 - Customer Education and Advocacy with Docebo
Like peanut butter and jelly, customer advocacy and education – together – synergize their powers. Join host Dave Derington as he speaks with Adam...
Episode 103 - Videate - Automated Video Production with AI
Machine Learning and AI are really impacting our world, but how can Customer Education teams take advantage of this trend? Enter Videate! If I...
0
Episode 102 - Thinkific - The Power of Education as a Growth Tool for Business
Software as a Service (SaaS) businesses are often plagued by the same challenge: Churn! Thanks to the emergence of Customer Success, we’ve learned a...
0
Episode 101 – Hard-Learned Lessons in Customer Education Leadership – Part 2
In CELab’s 100th episode, we’ve kicked off the celebration of 100 episodes by discussing the hardest-won lessons for Customer Education Leaders. Dave and Adam...