CELab: The Customer Education Lab

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad ...more

Latest Episodes

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August 10, 2023 00:30:56
Episode 111 - Instructional Design 101 - Mayer's 12 Principles

Episode 111 - Instructional Design 101 - Mayer's 12 Principles

In this episode, Adam reviews Dr. Richard E. Mayer’s 12 Principles for Multimedia Learning in our Instructional Design 101 series. Dr. Mayer's research focus...

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July 27, 2023 00:57:11
Episode 110 - Navigating the Learning Management Systems Marketplace

Episode 110 - Navigating the Learning Management Systems Marketplace

In this podcast episode, host Dave Derington speaks with John Leh, CEO/Lead Analyst at learning tech research/consulting firm, Talented Learning. Talented Learning provides independent...

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July 17, 2023 00:56:59
Episode 109 - TechSmith and Project-Based Learning

Episode 109 - TechSmith and Project-Based Learning

We are big fans of TechSmith and its products - and TechSmith is a fantastic supporter of the Customer Education community! Today we welcome...

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June 29, 2023 00:54:33
Episode 108 - Stephanie Pellegrino - Landing a Job in Customer Education - Part 2

Episode 108 - Stephanie Pellegrino - Landing a Job in Customer Education - Part 2

Welcome to Part II of an important discussion between host Adam Avramescu, VP of Customer Education at Personio, and Stephanie Pellegrino, who leads Customer...

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June 23, 2023 00:49:05
Episode 107 - Landing a Job in Customer Education - Part 1 - with Stephanie Pellegrino

Episode 107 - Landing a Job in Customer Education - Part 1 - with Stephanie Pellegrino

Welcome to Part I of a candid discussion between host Adam Avramescu, VP of Customer Education at Personio, and Stephanie Pellegrino, who leads Customer...

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June 01, 2023 00:50:59
Episode 106 - Aaron Morin @ Thinkific - Education from Hustle Culture to Customer Success

Episode 106 - Aaron Morin @ Thinkific - Education from Hustle Culture to Customer Success

In Episode 102, we first spoke with the Thinkific Team about the Power of Education as a Growth Tool for business. Today we’re going...

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