Latest Episodes
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Episode 17 - Starting Over
What does it take to start over as a Customer Education leader? Not necessarily for those in their first role in Customer Education like...
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Episode 16 - Data Driven Decision Making for Customer Education
With this episode, we again take a break from our normal format to bring you the second of a two-part presentation that was given...
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Episode 15 - iPaaS for Education
Today we step aside from our normal format to bring you the first of a two-part presentation that was given at the Bay Area...
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Episode 14 - Trends in Customer Education with Linda Schwaber-Cohen
What trends are we seeing in the field of Customer Education? Join us as we chat with Linda Schwaber-Cohen from Skilljar. We talk starting...
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Episode 13 – Becoming a Customer Education Instructional Designer
This episode is part three of our informal trilogy about instructional design in customer education. (See parts one and two.) What does it take...
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Episode 12 - Bill Cushard Shows How Helping Really Sells
In this episode we talk with Bill Cushard – Host of “Helping Sells Radio” and Director of Marketing at ServiceRocket – for our first...