CELab: The Customer Education Lab

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad ...more

Latest Episodes

January 24, 2025 01:16:16
CELab - Ep 149 - Julie Cochrane - Balancing Instructor-Led Delivery Costs with Customer Value: A Pricing Playbook

CELab - Ep 149 - Julie Cochrane - Balancing Instructor-Led Delivery Costs with Customer Value: A Pricing Playbook

In this episode of the CELab podcast, Julie Cochran, the Global Education Services lead at Charles River Development, shares her journey in developing a...

Listen

January 10, 2025 00:34:34
Ep 148 - Roasting the Robot CELabs Live Commentary on AI-Generated Content

Ep 148 - Roasting the Robot CELabs Live Commentary on AI-Generated Content

At CELab, we're always pushing the boundaries of customer education and technology. In our latest experiment, Adam dove headfirst into the world of AI-generated...

Listen

December 27, 2024 00:53:17
CELab Ep 147 - CELab 2024 Wrapped - Part 2

CELab Ep 147 - CELab 2024 Wrapped - Part 2

As the year comes to a close, we reflect on the top episodes of 2024 and make some bold predictions for the year ahead....

Listen

December 12, 2024 00:54:48
CELab Ep 146 - CELab 2024 Wrapped

CELab Ep 146 - CELab 2024 Wrapped

In this episode, we reflect on the eventful year of 2024 for the CELab podcast. Dave shares his experiences as an independent consultant, highlighting...

Listen

November 30, 2024 00:57:57
CELab Ep 145 - Craig Hewitt - The Future of Podcasting and Customer Growth

CELab Ep 145 - Craig Hewitt - The Future of Podcasting and Customer Growth

How does podcasting help Customer Education? In this episode we welcome Craig Hewitt, the founder of Castos, a podcast hosting and production platform. We...

Listen

0

November 15, 2024 01:14:29
CELab Ep 144 - Cultivating a Culture of Learning: Trimble's Innovative Approach to Customer Education

CELab Ep 144 - Cultivating a Culture of Learning: Trimble's Innovative Approach to Customer Education

In this episode of CELab, we broaden our conversation about inspiring a “culture of learning” that inspires innovation.  We dive deep with Leila Ishtayeh...

Listen
Next